Practice Medical Receptionist
Department: Somerville Womens Center
Employment Type: Full Time
Job Type: Union
Union Name: SHLABOR -Laborers Local 381
Work Shift: Days
Work Days: 8:30-5 Mon. Tue, Thur, Fri 11:30AM-8PM Wed cov. 9-5:30 as
Date Posted: 06/09/2017
Requisition Number: hrq-64904
This position will provide clerical support to the Somerville Women's Health Center, allowing for affective and safe patient care. Responsibilities will include but are not limited to: greeting and welcoming patients, answering telephone professionally and courteously with ability to take accurate and detailed messages electronically. Schedule patient appointments into our computerized ''Epic'' system according to our scheduling guidelines, confirming and rescheduling patients as needed, verify eligibility using Passport eligibility system, complete registrations efficiently according to established policies in order to result in a clean claim submission, collect process and reconcile copays to be deposited. Scan documents into appropriate patient medical record, coordinate specialty appointments as needed for patients and process referrals accordingly and in a timely manner.
High School grad or GED required. 1-2 years work experience in a medical setting is required, bilingual Spanish and or Portuguese preferred. Experience with Epic and Passport also preferred. The ability to multitask in a fast paced environment as well as strong customer service skills are strongly required.