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Job Details

Practice Medical Receptionist

Category: Clerical and Administrative Support
Malden, MA

Department: Centralized Scheduling & Registration
Employment Type: Part Time
Job Type: Union
Union Name: CHLABOR -Laborers Local 380
Work Shift: Days
Work Days: M, T, W 8:30 am- 5 pm
Hours/Week: 24
Date Posted: 06/05/2017
Requisition Number: hrq-74951

Job Details

  • Job Purpose: 

    Individual will be responsible for answering patient calls, providing excellent customer service when speaking with patients, scheduling and registering patients through phone interaction, conveying messages to nurses and providers through EPIC, transferring calls when appropriate and providing information to patients regarding site routines and processes and other related duties such as working in performance improvement projects. Have respectful, professional & courteous attitude towards co-workers and patients. Use of Epic, Meditech, Outlook required.


    Individual must be highly motivated and have prior ambulatory and call center experience. This position will requires strong customer service skills and ability to demonstrate telephone etiquette. High School Diploma or equivalent required.







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