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Job Details

Practice Medical Receptionist

Category: Clerical and Administrative Support
Cambridge, MA

Department: Dental Clinic
Employment Type: Full Time
Job Type: Union
Union Name: SHLABOR -Laborers Local 381
Work Shift: Day/Evening with Variable Start Time
Work Days: M-F, rotating Sat. Hrs vary 8:00 am - 7 pm
Hours/Week: 40
Date Posted: 07/13/2017
Requisition Number: hrq-76476

Job Details

  • CHA Windsor Dental Clinic has an opening for a full-time Practice Medical Receptionist (PMR). This position will provide administrative support for a dental practice focusing on customer satisfaction and teamwork. Acts as the link between the health care provider, the patient, other departments, outside agencies and consulting providers. This position may require working some evenings, Saturdays and occasional holidays.

    Administrative responsibilities will include but are not limited to: Handling all calls appropriately and courteously. Registering patients and scheduling appointments via Meditech/EPIC. Verifying insurance eligibility using PASSPORT. Maintain and support both paper and electronic medical records. Collecting, processing, and reconciling co-pays to be deposited, accuracy in data entry. Provide financial support by processing charges, reconciling daily receipts as well as identifying and correcting errors in billing. Assist the direct patient care providers with electronic and paper correspondence; sorting and prioritizing incoming and outgoing mail for each provider. Attends departmental meetings, leads by example. Other duties as assigned.

    Requirements: High School Diploma or GED is required. Minimum of one year experience in a dental office preferred. Certification from a Dental Assistant Program highly preferred. Experience with EDR software (Dentrix or other) highly preferred. Bi-lingual skills such as Spanish, Portuguese or Haitian Creole preferred. Ability to work independently required. Must possess excellent customer service skills and attention to detail, as well as be a positive team player.


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