Administrative Coordinator II

Location: CHA Assembly Square Care Center

Work Days: M-F 8:30-5:00

Category: Clerical and Administrative Support

Department: Occupational Health

Job Type: Full time

Work Shift: Day

Hours/Week: 40.00

Union: Yes

Union Name: SH Laborers 381

DEPARTMENT DESCRIPTION:

CHA Occupational Health helps hundreds of local businesses keep their employees safe, healthy and productive. We prevent and treat workplace injuries, help meet regulatory requirements and foster a workplace where employees can thrive.

Summary:
• Performs a wide range of administrative and support functions for the department.
• Acts as the link between the health provider, the patient, and other Alliance departments, outside service agencies and consulting providers.

Responsibilities:
• Greets departmental visitors to ensure accurate and timely departmental communication and the presentation of department in a positive manner to patients.
• Schedules new and follow-up appointments and coordinates schedules for departmental personnel, interns and fellows in specialty areas.
• Schedules a variety of tests as required and routes to appropriate source with the goal of promoting appropriate medical care and follow-up.
• Registers daily patient visits and performs administrative duties necessary to ensure appropriate billing and reimbursement for services. Reviews and enters daily billing via order entry.
• Performs general secretarial duties in the preparation of departmental correspondence and records.
• Monitors and orders office supplies.
• Troubleshoots all office equipment failures calls for maintenance.
• Recognizes and troubleshoots patient-related problems and passes on to appropriate personnel
• Maintains medical record system allowing for each tracking of records on site as well as off site.
• Purges inactive medical records according to protocol.
• Composes, types, files and maintains records of correspondence, memos, reports, grants, agendas and minutes of meetings, letters, and policies as assigned in accurate, neat and timely manner.
• Efficiently schedules meetings as requested.
• Accurately notifies all parties as to the agreed upon date, time and location of meeting.
• Performs other related duties as assigned or directed.

MINIMUM QUALIFICATIONS:

Education: High school/GED required; Associates Degree preferred
Work Experience: Minimum 3-year Administrative experience in a medical office setting. Coordination of Workers Compensation Claims and Billing experience, Systoc Software experience, and medical billing experience highly preferred.

Skills: Fluency in Microsoft applications such as advanced word processing, spreadsheets, databases, flowcharts and graphics (Microsoft Office and Google apps), writing, interpersonal, organizational and communication skills required. 

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.