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At CHA, we are dedicated to serving our neighborhoods and our employees are at the heart of this compassionate, quality care. We are building a skilled, dynamic workforce to meet patient needs.
Job Details

Administrative Coordinator II - PACE Elder Care Services

Date Posted: 11/29/2023

Requisition Number: 6492

Location: CHA East Cambridge Care Center 

Work Days: 8:00 - 4:30PM Mon-Fri  

Category: Clerical and Administrative Support  

Department: CHA PACE  

Job Type: Full time  

Work Shift: Day 

Hours/Week: 40.00 

Union: Yes 

Union Name: SH Laborers 381

Department Description:

CHA PACE is a Program of All-Inclusive Care for the Elderly (PACE) at Cambridge Health Alliance (CHA). CHA PACE serves adults 55 years and older with chronic medical and/or mental health difficulties with the goals of achieving the highest level of community independence and preventing nursing home placement. CHA PACE's high functioning interdisciplinary team works to fully integrate and coordinate medical and behavioral health care, community resources, and in-home support services.   


This is a Homecare Coordinator role on our PACE team. The job-specific duties and responsibilities are as follows: 

  • Schedules all home care referrals to meet the needs of PACE participants. 
  • Initiates homecare referrals for pre-authorized home care. 
  • Works with Homecare Manager, IDT and Case Workers to prioritize home care resources. 
  • Effectively communicates with participants and their family/caregiver (as appropriate). 
  • Records, maintains, monitors and verifies accurate home care records, including service documentation, medical records, billing pre-approvals, etc. 
  • Provides support to participants through empathic, trusting relationships. 
  • Demonstrates respect for differences in language, culture, race, religion, citizenship, gender, and sexual orientation and does not discriminate on the basis of income, insurance status, immigration status or disability.

Minimum Qualifications:

Education: High school/GED required; Associates Degree preferred
Work Experience: Minimum 3-year Administrative experience in a medical office setting.
Fluency in Microsoft applications such as advanced word processing, spreadsheets, databases, flowcharts and graphics (Microsoft Office and Google apps), writing, interpersonal, organizational and communication skills required.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.