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Job Details

Community Health Educator I

Category: Human and Social Services
1035 Cambridge St, Cambridge, MA

Department: CASPAR Homeless Services
Job Type: Part Time
Job Class: Non-Union
Work Shift: Day/Evening with Variable Start Time
Work Days: Mostly Day shift with occassional evening hours possible
Hours/Week: 16
Date Posted: 02/24/2021
Requisition Number: hrq-110884

Job Details

  • Job - Specific Duties and Responsibilities:


    1.Is responsible for creating a respectful environment for our patient and ourselves. 2.Demonstrates respect for differences in language, culture, race, religion, citizenship, gender, and 3.sexual orientation and does not discriminate on the basis of income, insurance status, immigration status, or disability. 4.Complies with the Alliance policy on confidentiality of information regarding patients, families and co-workers. 5.Adheres to dress code; appearance is neat and clean. 6.Completes annual educational requirements and in-service training as required. 7.Wears identification while on duty. 8.Reports to work as scheduled and ready to receive assignments; minimal unscheduled absences. 9.Attends meetings and participates in committees as required.

    Benefits related:

    1. Maintains knowledge and information regarding health insurance benefits.

    2. Educates patients re: benefits.

    3. Assists patients in preparing the proper paperwork for applications.

    4. Assists patients in troubleshooting problems re: insurance benefits.

    5. Maintains accurately the current insurance information in patient records.

    Working with Providers and Patients:

    1.Works closely with clinical providers to help patients with follow-up appts, specialty referrals and appts, and assist with treatment planning

    2.Provides transportation resources for patients.

    3.Provides resource information to patients.

    4. Provides health education to patients as directed by providers.

    5. Assists the Program Director and Community Health Worker in the clinic flow and day-to-day clinic operations.


    Education/Training: Bachelor's Degree Licensure: NA Certifications: NA Work Experience: 4 years of related experience required, 2 of those years spent working with very poor, disenfranchised and/or homeless persons. Language: Knowledge of a second language preferred (Portuguese, Spanish, or Haitian Kreyol.) Physical Skills: Sufficient mobility to negotiate physical plant. Strength and endurance to perform physically for long periods of time (four to eight plus hours) (i.e., walking lifting, bending, twisting, standing, reaching). Physical dexterity and psychomotor skills to respond adequately and appropriately to routine and emergent patient care needs in an ambulatory setting. Mental Skills: Excellent interpersonal and communication skills in order to relate well to a diverse patient population, other staff members, and the general public. Sensitivity to issues of poverty, Behavioral Health, Addiction and housing instability Nonjudgmental attitude. High level of self-awareness and an interest in gaining self-knowledge An interest in learning and improving counseling skills. Ability to learn and use improvement methods. Ability to advocate for the program and the clients at the site. Ability to work in a demanding busy and stressful environment. Working Conditions and Physical Environment: Works in patient care environment in and around homeless shelters where there is potential exposure to: blood, body fluids, chemical hazards. High volume patient traffic. Incandescent as well as florescent lighting Close quartered/sometimes shared work space.


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