CHAllenging Work.
CHAnging Lives.
At CHA, we are dedicated to serving our neighborhoods and our employees are at the heart of this compassionate, quality care. We are building a skilled, dynamic workforce to meet patient needs.
Job Details

Patient Access Associate

Category: Clerical and Administrative Support
CHA Everett Hospital, Everett, MA

Department: Admitting EH
Job Type: Part Time
Job Class: Union
Union Name: SEIU -Service Emp. Int. 1199
Work Shift: Days/Evenings
Work Days: E/O Weekend, 11:30a-8p
Hours/Week: 8
Date Posted: 05/03/2021
Requisition Number: hrq-114803

Job Details

  • Job Duties:

    1. Complete ED bedside registrations, inpatient admissions and outpatient registrations 2. Manage downtime registrations 3. Collect and validate patient demographic and insurance information 4. Collect co-pays and self pay deposits 5. Obtain necessary consents 6. Receive and store patient valuables 7. Process electronic death certificates 8. Respond to patient and staff concerns and inquiries 9. Other duties as assigned


    1. 2-3 years of strong customer service experience required 2. 2-3 years of ER registration experience preferred 3. Must be able to type 40wmp and able to manage multiple computer software systems 4. Must be able to multi-task and work in a fast pace demanding environment 5. Must be able to work independently as well as with a team 5. Knowledge of Epic preferred 6. Knowledge of third party insurance preferred 7. Knowledge of medical terminology preferred 8. Ability to speak Portuguese or Spanish preferred 9. Must be flexible to be able to cover other shifts in a 24/7 setting which include overnights, holidays and on-call.


Share this page