Affiliated with:
CHAllenging Work.
CHAnging Lives.
At CHA, we are dedicated to serving our neighborhoods and our employees are at the heart of this compassionate, quality care. We are building a skilled, dynamic workforce to meet patient needs.
Job Details

Patient Access Associate-Per Diem

Category: Clerical and Administrative Support
CHA Somerville Hospital, Somerville, MA

Department: Admitting
Job Type: Per Diem
Job Class: Non-Union
Work Days: Ability to work days, nights, weekends and holidays.
Hours/Week: 0
Date Posted: 01/09/2019
Requisition Number: hrq-87015

Job Details

  • The Patient Access Associate role is very rewarding when you stop to think about how you can affect the patient experience from the first moment you encounter the patient or family the joy of the position is to share a moment in our patients, and their families' lives.

    Job Purpose: The Patient Access Associate reports to the Manager / Supervisor of Patient Access and is responsible for timely completion and accuracy of assigned daily tasks. Provide customer service for a diverse patient population. Duties to include, but not limited to: greeting patients, verifies insurance benefits, determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up. Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy. Within scope of job, requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.

    Qualifications/Requirements: High school diploma or GED required. 2-3 years related work experience required. Solid computing skills including working knowledge of Microsoft Office programs, working knowledge of EPIC EMR system is a must. Strong oral and written communications skills are essential. Must be able to work in a fast-paced environment and take appropriate action.


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