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At CHA, we are dedicated to serving our neighborhoods and our employees are at the heart of this compassionate, quality care. We are building a skilled, dynamic workforce to meet patient needs.
Job Details

Specialist, Health Education & Access

Date Posted: 01/29/2023

Requisition Number: 1864

Location: 1035 Cambridge Street 

Work Days: Various shifts including evenings and weekends  

Category: Professional and Management  

Department: Health Access & Outreach  

Job Type: Full time  

Work Shift: Various Shifts 

Hours/Week: 40.00 

Union: No 

Union Name: Non Union




CHA’s Health Improvement Team (HIT) at Cambridge Health Alliance works together with healthcare providers, residents, community based organizations and city leadership to assess health status, determine priorities, build action plans and provide leadership around health issues that impact the community.   

Reporting to the Director, Health Education and Access Programs, the Program Coordinator works to improve the health of CHA’s diverse communities by promoting high quality, culturally and linguistically competent health education and fitness classes, community outreach, and navigation to care.

On behalf of the (1) Aging Wisely Everett and the (2) Suicide Prevention Grand, and (3) Volunteer Health Advisor programs, the Health Education and Access Program Coordinator will fulfill the following duties and responsibilities:
Aging Wisely Everett and Suicide Prevention Programs:
• Oversees the implementation of monthly health educational sessions, fitness and wellness classes, gardening club activities, and evidence-based self-management programs such as My Life My Health and a Matter of Balance.
• Develops quarterly outreach publicity plan for program activities in collaboration with Director, Health Education and Access Program, and supports implementation of assigned publicity tasks.
• Writes monthly submissions to the Golden Times newsletter.
• Develops educational materials as well as flyers and posters to promote services and activities for older adults in CHA’s catchment areas.
• Schedules fitness instructors, arranges for backups, and manages contracts including Tai Chi, Yoga and Zumba Instructors, as well as volunteers and interns.
• Arranges for regular blood pressure and other health screenings at the Everett Armory Senior Center.
• Keeps track of budget expenses and contracts.
• Serves as a resource to older adults for health and social service information. Provides referrals for services based on patient needs.
• Builds and maintains community relationships, partnerships and collaborations with local officials, community leaders and groups to obtain their cooperation and support for programs and services and coordinates these services with agencies, as needed.
• Stays actively involved with the Council of Aging in Everett, Malden Senior Center, Mystic Valley Elder Services and other organizations serving older adults across CHA’s service areas.
• Develops partnerships with health service agencies across the state when appropriate per Depression Prevention grant requirements.
• Provides quarter and monthly reports as required by the Everett Foundation, the MA Department of Public Health, and the Health Education and Access Program Director. This includes the following service delivery and data reports: quarterly reports to the Everett foundation and monthly and yearly report to the DPH
• Maintain records and files of various reports.
• Develops, with the Director, health related educational game shows.
• Arranges for the provision of trauma informed and culturally appropriate suicide prevention services to high-risk elders and their caregivers using evidence based practices and uniquely promising new approaches.
• Supports the director and other CHI members in efforts to reduce stigma and increase public awareness regarding the impact of mental illness in the elderly population.
• Develop programs to increase racial and ethnic diversity in our services.
• Develops strategies to make programming more culturally responsive, accessible and inclusive to seniors from widely diverse cultural groups.
• Implement plans within budget and timelines previously set.
• Verifies patient existing third-party and/or other healthcare coverage to identify current coverage and possible gaps, and better explain coverage to community members.
• Conducts evaluations, focus groups, and surveys to assess the status of senior health in an effort to better serve the population in coordination with Director and other Community Health Improvement staff.
• Coordinates special projects as assigned.
Other Health Education and Access Program Responsibilities:
• Provides health education, access and information regarding resources and advocates for underserved individuals in need.
• Provides workshops to educate community groups on access to care and resources in CHA's primary service area. Sites may include senior centers, low-income housing developments, faith and community-based organizations and ESL academies
• Plans and coordinates CHA and VHA presence in health fairs organized by community-based organizations and business.
• Participates in health fairs as needed.
• Serve as faculty for Community Health Worker trainings on topics such as cultural competency and group facilitation.
• Supports the VHA Program Coordinator with logistics for Community Health Worker training sessions. Provides additional logistical support and troubleshooting as needed (ordering supplies and food, hiring vendors and consultants, and adding new employees to Staffnet)
• Manages, promotes, and implements consumer outreach programs and other marketing events, including meeting with community leaders, preparing PowerPoint presentations, and managing vendors.
• Prepares monthly report to be sent to the marketing department on health fairs and other outreach efforts.
• Completes other related tasks and activities as assigned/required by departmental needs.
• Attends continuing education trainings.
• Participates as an active member of Health Education and Access Team; attending staff and other meetings and participating in committees as required.



Education: Bachelor’s degree preferred; Health education certification preferred
Work experience: Three to five years’ previous experience coordinating community-based and/or health promotion/education programs required
Certification in Mental Health First AID
• Event management experience required
• Bilingual Spanish, Portuguese, or Haitian Creole highly preferred
• Coursework related to elder health preferred
• Creativity, enthusiasm and experience working with an older adult population required
• Knowledge of community based organizations, programs, and services in targeted community area preferred
• Experience working in a community setting required
• Ability to work, communicate, and prioritize in a busy environment

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.

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