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Job Details

Quality Improvement Consultant

Category: Professional and Management
1035 Cambridge St, Cambridge, MA

Department: Quality Management
Job Type: Full Time
Job Class: Non-Union
Work Shift: Day/Evening with Variable Start Time
Work Days: 8.5 day
Hours/Week: 40
Date Posted: 06/04/2020
Requisition Number: hrq-86529

Job Details

  • Job Purpose:

    The Quality Improvement Consultant is responsible for overseeing formal quality improvement and performance/data management activities throughout the Cambridge Health Alliance.

    Job Duties:

    • Collaborate on or lead quality improvement projects and participate in cross-departmental projects within Cambridge Health Alliance to support quality improvement and performance management initiatives
    • Provide technical assistance for quality improvement projects, and develops and implements the quality improvement plans
    • Train staff as needed in formal quality improvement processes
    • Assist programmatic staff in selecting meaningful performance management metrics and ensure regular data submission and review
    • Assist in the implementation of strategies to meet established goals and objectives
    • Convene workgroups to meet strategic priorities and identify shared goals, establish work plans, and monitor and report on progress


    Bachelor's degree required. Master's degree in Public Health or related field highly preferred with minimum of two years of clinical data analysis experience required
    Clinical background (nursing, pharmacy, other) preferred but not required. Related industry certifications preferred
    Demonstrated substantial knowledge of quality improvement tools or experience working on quality improvement efforts
    Possess strong organizational and project management skills, including attention to detail
    Ability to facilitate meetings and discussions and foster consensus
    Have the patience to lead an ongoing, comprehensive, and detailed process
    Have the required technical skills to manage internal databases, such as those for documentation collection or performance management
    Have sufficient knowledge of data and statistics to select and evaluate appropriate performance management metrics
    Have strong written and verbal communication skills, including the ability to present to a variety of audiences
    Excellent written and oral communication skills
    Ability to effectively prioritize responsibilities while under pressure
    Ability to collect and interpret clinical data/information
    Ability to synthesize differing opinions to reach group consensus

    Requires mobility to travel to various CHA sites


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