Affiliated with:
CHAllenging Work.
CHAnging Lives.
At CHA, we are dedicated to serving our neighborhoods and our employees are at the heart of this compassionate, quality care. We are building a skilled, dynamic workforce to meet patient needs.
Job Details

Quality Project Improvement Advisor I

Category: Professional and Management
1035 Cambridge St, Cambridge, MA

Department: Quality Management
Job Type: Full Time
Job Class: Non-Union
Work Shift: Days
Work Days: 8-4:30
Hours/Week: 40
Date Posted: 01/23/2019
Requisition Number: hrq-88355

Job Details

  • The Quality Project Improvement Advisor (QPIA) is focused on managing projects and improving processes as identified through the organizational priorities. This position, collects, analyzes and manages data, thereby facilitating performance improvement initiatives. In utilizing these skills, the QPIA facilitates improvement in patient care and operational processes, contributing to the sustainability of the Alliance. The Quality Project Improvement Advisor supports, facilitates and provides hands on management providing comprehensive oversight of assigned strategic quality improvement initiatives; coordinating staff and colleagues across CHA to meet quality and performance improvement goals.


    Bachelor's Degree required. Master's degree in a healthcare field preferred.

    Minimum of 3 years of health care experience.

    CPHQ certification preferred.

    Highly developed interpersonal and professional skills are required in order to interact effectively with Medical Staff, Hospital Staff, and Management.

    Facilitation of interdisciplinary and interdepartmental work teams.

    Assessment and goal-setting skills, project/time management skills, and problem solving skills are required.

    Computer skills required, including proficiency in spreadsheets/databases.

    Excellent written skills.

    Demonstrated abilities in PI concepts/processes/tools.

    Working knowledge of statistical tools.

    Knowledge of data collection and analysis.

    Experience with chart reviews, electronic medical records preferably EPIC.

    Facilitation, education and presentation experience preferred.

    Ability to work across multiple departments and/or organizational levels.

    Demonstrated ability and effective organizational skills to coordinate and manage projects.


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