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At CHA, we are dedicated to serving our neighborhoods and our employees are at the heart of this compassionate, quality care. We are building a skilled, dynamic workforce to meet patient needs.
Job Details

Recovery Coach- Community Behavioral Health Center

Date Posted: 01/29/2023

Requisition Number: 3508

Location: CHA Cambridge Hospital 

Work Days: 20 hours/week may include days, evenings, weekends  

Category: Professional and Management  

Department: Psych Transition Service  

Job Type: PT20Plus HPW  

Work Shift: Various Shifts 

Hours/Week: 20.00 

Union: No 

Union Name: Non Union

Exciting opportunity to provide new models of care for walk-in/urgent care access including days, evenings and weekends. The new CHA CBHC Cambridge program provides behavioral health evaluation and initial treatment services for individuals of all ages. 

Under the general supervision of the CBHC urgent care/walk-in service and CBHC clinical staff, provides clinically-based peer Recovery Support Services to:
Support patient engagement into Recovery Support and addiction treatment
Collaborate with other members of the care team to identify needs and resources with the patient, family and health care team, create a treatment plan appropriate to the patient’s needs and resources.

• Partners with patients seeking recovery, based on their needs in recovery-oriented skills, activities of daily living, socialization, and community integration; working to get them ‘plugged in’ with a variety of services that might enhance their overall recovery.
• Collaborates with CHA staff to improve engagement of patients in ongoing recovery support and treatment after discharge from ED, hospital, residential program, or detox - and help patients connect with CHA-based outpatient treatment for ongoing care - such OBOT nurses and services, as well as the Outpatient Addictions Service at CHA.
• Engages patients via telephone, on site at CHA, and in the community to optimize and coordinate their care
• Engages and helps navigate patients to community-based resources
• Assists the clinical team in the development of an individual action plan, or supports the person served in developing a wellness plan for themselves.
• Coaches ‘recoverees’ who have developed their own wellness plan to review their goals and objectives on a consistent basis.
• When appropriate, assist people in identifying and accessing sponsorship.
• Develops and enhances peer-driven educational services.
• Continually educates colleagues on core principles and roles of recovery support and harm reduction.
• Documents patient contacts in the EMR in accordance with established methods and procedures.
• Facilitates groups to provide support for increased stability through recovery, a better understanding of symptoms of relapse, as well as symptoms of mental illness.
• Provide ongoing assessment, problem solving, side-by-side services, skill training, supervision and environmental adaptations to assist patients with activities of daily living (ie. Identifying and attending self-help meetings, support with sponsorship)


Minimum 10 years’ sobriety and 5-10 years’ experience in peer recovery support work
Experience working as a Recovery Coach in a hospital/Emergency Department setting
Minimum High School diploma or equivalent, Bachelor’s degree desirable
Current Addiction Recovery Coach certification in the Commonwealth of Massachusetts
Valid Driver’s License in the Commonwealth of Massachusetts

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.

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