Department: Research - NIDA MySafeRX
Job Type: Full Time
Job Class: Non-Union
Work Shift: Days
Work Days: Mon-Fri 9am-5pm, rotating wknds on call coverage
Date Posted: 01/21/2019
Requisition Number: hrq-86005
The purpose of this position is to support the implementation and administration of the MySafeRx medication adherence monitoring platform as part of an innovative treatment program for opioid use disorder. The MySafeRx platform is a novel method of remotely supervising self-administration of controlled medications such as buprenorphine to individuals with an opioid use disorder, using a novel integration of several mobile technologies. The position will support two federally funded grants utilizing the MySafeRx platform. One grant is a NIH-NIDA R34 clinical trial, with a study site in Boston's Metro North region and the other grant is a CDC R01 clinical trial located out of the University of Southern Florida in Tampa, Florida. The full-time position will be based 1-2 days a week at Cambridge Health Alliance's Outpatient Addiction Services in the Central Street Care Center in Somerville, MA and 2-3 days a week in the Center for Mindfulness and Compassion at 1035 Cambridge Street in Cambridge, MA. Some required work will be conducted remotely. The position requires someone who can be available to work 5 days a week, generally Monday through Friday, but weekday time and days may vary depending week to week based on on-call work activity and weekend scheduling. There is shared rotating on-call schedule with up to four weekend days per month. *This position is grant-funded through awards from NIDA and CDC and is dependent on grant funding. A two-year commitment is required for applicants with a bachelor's degree. A one-year commitment is required for applicants with master's degree.
Specific Duties & Responsibilities
First line response and triage for internal and external inquiries about MySafeRx
Arranges appointments, conferences, and travel, and confirms scheduled meetings.
Coordinates MySafeRx meetings by reserving conference room space or arranging conference call lines, providing AV equipment as requested, scheduling speakers, and preparing handout materials.
Drafts meeting agendas (based on input from MySafeRx team), takes minutes of meetings, and distributes to attendees.
Responsible for arranging telephone coverage for MySafeRx when away from office.
Maintains contact information for all MySafeRx contacts, affiliates, and members.
Coordinates preparation of materials for, as well as correspondence with, study sponsors, referring physicians and regulatory authorities, as well as the MySafeRx Inc. not-for-profit organization.
Assists with data collection and preparing primary data analyses for review.
Understands the MySafeRx program design, its technological and clinical components, and both NIDA and CDC grant requirements.
Assist with organization of events related to MySafeRx.
Provides high-level administrative support to the PI and Project Coordinator when needed.
Assists PI and Project Coordinator in preparation of modifications to the protocol.
Collaborates with the PI and Project Coordinator to prepare regulatory submission documents as required by the protocol.
Maintain important study documents for MySafeRx R34 and R01.
Anticipates and monitors PI's needs by gathering data, reports and correspondence.
Interacts with internal and external parties at all levels including senior leadership, physicians, nurses, residents, and vendors.
Prepares reports, presentations, and correspondence using Adobe, Microsoft Word, PowerPoint and Excel as well as G-Suite Docs, Sheets, and Slides.
Monitor activities and schedules of other project staff.
Coordinate with pharmacies as needed.
Participate in weekly videoconferencing supervision and team meetings.
Provide assistance to the Project Coordinator with materials and document development and help with coverage of Project Coordinator tasks when requested.
Help the MySafeRx team plan and manage administrative meetings with internal and external partners/collaborators.
Recruit and schedule participants for screening, interviews and completion of study consent, outcome measure surveys, and other quality measures.
Ensure that patient concerns and questions are addressed in a timely and compassionate manner.
Support participating practices in Boston's Metro-North region.
Coordinate preparation of materials for submission to as well as correspondence with program participants.
Explain the nature of the program to participants and clinical staff.
Organize correspondence with study participants.
Provides assistance to Project Manager with recruitment and technology troubleshooting.
Execute extra assignments as requested by PI.
Attend related meetings, events, and trainings.
Available Monday through Friday to be onsite, and share weekend coverage (at least 4 weekend days/month) with other team members for remote coaching and technical troubleshooting. Can take off corresponding hours in prior or following week to adjust schedule for weekend coverage.
Carries work cell phone for emergency calls related to MySafeRx technical or safety issues that may arise during designated "on-call" hours.
Train in motivational interviewing to be certified as MySafeRx mobile recovery coach in order to provide backup coverage when needed for remote videoconference-based motivational enhancement sessions.
Address local technical, safety, or participant issues when needed.
Skills & Knowledge
Strong interpersonal and collaborative skills
Highly organized and detail-oriented project management, to track many simultaneous work streams
Strong written and verbal communication skills
Ability to communicate effectively with study participants
Interest in behavioral and public health issues, cultural competency/accessibility, telehealth technology, and provider-patient relationships
Meticulous attention to detail and confidentiality of data
Creative and adaptable
Able to effectively prioritize and transition between diverse tasks
Able to translate data into meaningful reports
Strong technological skills (and interest), including use of smartphone apps and troubleshooting computer issues
Able to work well independently and as part of a team
Proficient with Microsoft Word, Powerpoint, and Excel (experience with related Google programs also preferred)
Emotional resilience, positive attitude, curiosity, openness, and willingness to learn, collaborate, and problem-solve
Able to direct and lead the work of others when necessary
Compassion for individuals with opioid use disorder
Interest in supporting young adults with recovery
Interest in mindfulness and compassion interventions is a bonus
Relies on experience and good judgment to plan and accomplish goals
Prior project management experience preferred
Grant administration experience preferred
Research or clinical experience preferred
Experience with people receiving treatment for opioid use disorder (or other substance) preferred
Bachelor's' degree or equivalent required; degree in the sciences, pre-med, engineering, medicine, social sciences or related field