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Job Details
Coordinator, Planned Care
Requisition Number: 9688
Location: 1035 Cambridge Street
Work Days: M-F, Days, Varied Hours
Category: Clerical and Administrative Support
Department: Sexual & Reproductive Health
Job Type: PT Less Than 20 HPW
Work Shift: Day
Hours/Week: 8.00
Union Name: Non Union
Summary
The Planned Care Coordinator (PCC) will work closely with patients and their health care team utilizing the Planned Care Model. As a member of the Planned Care team, the PCC will assume the day to day responsibilities for care coordination at the sites for patient' with chronic health conditions. The PCC will perform a wide range of functions which safely, effectively, and efficiently support the patient and health care team. Responsibilities will include initiating contact with patients and their care team, working proactively to remove barriers which impede access to health care and prevents successful implementation of the treatment plan; building a supportive relationship with patients to improve the patient's utilization of necessary health services which may improve the patient's health status; assisting uninsured/underinsures patients in the application for public insurance; reviewing the chronic disease registries; outreaching to patients; assisting in patient follow up after ambulatory visits, emergency room visits, and inpatient stays. The PCC will maintain logs, analyze data, observe patterns, prepare written and verbal reports, and recommend improvements based on this information. All responsibilities of the PCC will be consistent with the scopes of practice acts governing health care clinicians in Massachusetts.
Other Information
- Education/Training: Bachelors degree, preferably in human services or a related field or equivalent, relevant experience may be substituted for a degree.
- Work Experience: Two years in a relevant human service field in a multi-disciplinary setting; experience with relevant community groups and/or in a multicultural setting preferred.
- Language skill: Bilingual (English and Portuguese, Haitian Creole or Spanish) in the specific cultural/language group of the population/community served.
- High energy individual with excellent interpersonal, organizational, and computer skills. Effectively interacts with all members of the health care team and with patients.
- Maintains confidentiality around patient issues. Takes initiative to proactively organize and manage the responsibilities of the job.
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.
Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.
Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.
At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.
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