Location: CHA One Cabot Care Center 

Work Days: 8:30-5pm  

Category: Clerical and Administrative Support  

Department: Medford Occupational Health  

Job Type: Full time  

Work Shift: Day 

Hours/Week: 40.00 

Union Name: SH Laborers 381

CHA Occupational Health helps hundreds of local businesses keep their employees safe, healthy and productive. We prevent and treat workplace injuries, help meet regulatory requirements and foster a workplace where employees can thrive.

Job Purpose: The Patient Access Representative II (PAR II) position consists of both administrative functions in addition to the clinical responsibilities of the medical assistant. PAR IIs are essential members of the ambulatory team. They provide the ambulatory site the flexibility of meeting both clinical and administrative needs, while contributing to the smooth operation of the clinic by facilitating patient flow.

Responsibilities include: Greeting patients, answering the telephone professionally and taking accurate detailed electronic messages, scheduling patient appointments electronically, executing insurance verifications, rooming patients, assisting providers with medical histories, documenting in the electronic health record, checking routine vital signs and point of care testing, assisting providers with clinical procedures, booking follow up appointments, sending templated letters, and calling patients by telephone, and other duties as required.

Qualifications/Requirements:
Education: High school diploma or equivalent required. Graduation from a medical assistant program or one year of previous experience as a medical assistant in lieu of program completion required.
Certifications: Maintains current American Heart Association or Red Cross Basic Life Support Certification
Linguistic Capabilities: Ability to write and verbally communicate in English. Fluency in a second language is preferred.
Work Experience: Current experience as a Medical Assistant preferred. Experience with administrative duties in a clinical setting preferred

 
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.