Location: Commerce Place 

Work Days: 8:00am-5pm Monday-Friday  

Category: Information Technology  

Department: IT CHA Network  

Job Type: Full time  

Work Shift: Day 

Hours/Week: 40

Union Name: Non Union

The Information Technology Department at Cambridge Health Alliance empowers high-quality, equitable, and patient-centered care through innovative and secure health IT solutions. Grounded in CHA’s mission and strategic plan, IT supports clinical, operational, and academic excellence by providing reliable infrastructure, safeguarding health information, and enabling data-driven decision-making. With a future-focused approach, the team works to enhance access, advance health equity, and drive innovation across the system.  

Job Summary: 

The Director of Networking and Telecom will be responsible for the strategic planning, development, and operation of the organization's network and telecommunications infrastructure. This role requires a strong leader with extensive technical expertise and a proven track record of managing complex networking environments. The ideal candidate will ensure the reliability, security, and performance of all network and telecom systems, supporting the overall business objectives.

• Develop and implement a comprehensive network and telecommunications strategy aligned with the company's long-term goals.

• Oversee the design, installation, configuration, and maintenance of all network hardware and software, including routers, switches, firewalls, and wireless access points.

• Manage and optimize the organization's telecommunications systems, including VoIP, unified communications, and contact center technologies.

• Lead and mentor a team of network and telecom engineers, fostering a culture of continuous improvement and professional development.

• Ensure the security of network infrastructure through the implementation of robust security protocols, access controls, and regular vulnerability assessments.

• Manage vendor relationships and contracts for network and telecom services and equipment.

• Develop and manage the departmental budget, ensuring cost-effective solutions and resource allocation.

• Establish and monitor key performance indicators (KPIs) for network and telecom systems, providing regular reports to senior management.

• Stay current with emerging technologies and industry best practices to recommend and implement innovative solutions.

• Lead disaster recovery and business continuity planning for network and telecom services.

Qualifications: 

• Develop and implement a comprehensive network and telecommunications strategy aligned with the company's long-term goals.

• Oversee the design, installation, configuration, and maintenance of all network hardware and software, including routers, switches, firewalls, and wireless access points.

• Manage and optimize the organization's telecommunications systems, including VoIP, unified communications, and contact center technologies.

• Lead and mentor a team of network and telecom engineers, fostering a culture of continuous improvement and professional development.

• Ensure the security of network infrastructure through the implementation of robust security protocols, access controls, and regular vulnerability assessments.

• Manage vendor relationships and contracts for network and telecom services and equipment.

• Develop and manage the departmental budget, ensuring cost-effective solutions and resource allocation.

• Establish and monitor key performance indicators (KPIs) for network and telecom systems, providing regular reports to senior management.

• Stay current with emerging technologies and industry best practices to recommend and implement innovative solutions.

• Lead disaster recovery and business continuity planning for network and telecom services.

 
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.