Location: CHA Everett Hospital 
Category: Clerical and Administrative Support
Department: MedSurg West 3 EH
Job Type: Per Diem On Call
Union Name: SEIU 1199

Work Schedule: Various Shifts

The West 3 - Medical/Surgical/Telemetry Department at Everett Hospital with Cambridge Health Alliance is a 35 bed unit for patients with general and complete medical and surgical needs, often serving those with serious health issues. The unit includes 5 private rooms, 2 respiratory isolation rooms and a hemodialysis tandem room with 2 bays. Skilled and compassionate nursing staff take care of approximately 25 patients each day including an expert Hospitalist Team.

The Unit Secretary supports daily clinical operations by providing exceptional customer service, managing patient information, coordinating unit activities, and ensuring efficient communication among patients, visitors, and the healthcare team.

Key Responsibilities

• Answer phones, schedule appointments, and greet patients and visitors in a professional, courteous manner.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Coordinate admissions, discharges, patient rosters, and unit documentation.
• Communicate effectively with nursing staff, providers, admitting, and ancillary departments to ensure continuity of care.
• Assist with unit operations by ordering supplies, transporting specimens and non-controlled medications, and maintaining inventory.
• Monitor unit safety and operational tasks, including equipment checks, refrigerator temperature logs, and eye wash station inspections.
• Maintain a clean, organized work environment and support a collaborative, patient-centered team culture.
• Adhere to organizational policies, including abuse reporting and safety procedures.
• Other duties as assigned

Qualifications/Experience

High School Graduate/GED

Knowledge and comfort with electronic medical record, customer service experience and medical terminology. 

Previous Unit Secretary or Administrative Assistant experience strongly preferred. 

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.