Administrative Coordinator II

Location: CHA Cambridge Hospital 

Work Days: Mon-Fri 7:00am-3:30pm  

Category: Clerical and Administrative Support  

Department: Psych CH Cahill 3 Adult Nursing  

Job Type: Full time  

Work Shift: Day 

Hours/Week: 40.00 

Union: Yes 

Union Name: CH Laborers 380

DEPARTMENT DESCRIPTION:

Cahill 3 is an adult Psychiatric locked unit. There are 16 beds available on this inpatient unit of which we see various types of psychiatric illnesses such as Schizophrenia bi-polar and affective disorders, Personality disorders, Dual diagnosis, Adjustment disorder, Psychosis, and use DBT/CBT Group Therapy. According to DMH we have a lower than average restraint rate, use sensory approach to de-escalating patients, and all staff are educated in trauma informed care which provides each patient with individualized care.

Summary:
• Performs a wide range of administrative and support functions for the department, included but not limited to: utility aide, and receptionist.
• Acts as the link between the health provider, the patient, and other Alliance departments, outside service agencies and consulting providers.
• Fluency in personal computer systems in the Windows environment and a working knowledge and experience in Microsoft office applications such as advanced word processing spreadsheets, databases, flowcharts, graphics, writing, interpersonal, organizational and communication skills required.

Responsibilities:
• Greets departmental visitors to ensure accurate and timely departmental communication and the presentation of department in a positive manner to patients.
• Schedules new and follow-up appointments and coordinates schedules for departmental personnel, interns and fellows in specialty areas.
• Schedules a variety of tests as required and routes to appropriate source with the goal of promoting appropriate medical care and follow-up.
• Registers daily patient visits and performs administrative duties necessary to ensure appropriate billing and reimbursement for services. Reviews and enters daily billing via order entry.
• Performs general clerical duties in the preparation of departmental correspondence and records.
• Monitors and orders office supplies.
• Troubleshoots all office equipment failures calls for maintenance.
• Recognizes and troubleshoots patient-related problems and passes on to appropriate personnel
• Maintains medical record system allowing for each tracking of records on site as well as off site.
• Purges inactive medical records according to protocol.
• Composes, types, files and maintains records of correspondence, memos, reports, grants, agendas and minutes of meetings, letters, and policies as assigned in accurate, neat and timely manner.
• Efficiently schedules meetings as requested.
• Accurately notifies all parties as to the agreed upon date, time and location of meeting.
• Performs other related duties as assigned or directed.

MINIMUM QUALIFICATIONS:

Other information:
Education: High School/GED required. Associates Degree Preferred
Work experience:
3 years in an office/administrative role; healthcare experience preferred
Experience with computer applications such as advanced word processing, spreadsheets, databases, flowcharts and graphics preferred (Microsoft Office and Google apps).

 
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.