Medical Assistant

Location: CHA Cambridge Hospital

Work Days: 9-5:30, 8:30- 5

Category: Medical Assistant

Department: Medical Specialties Clinic at CHA Cambridge Hospital

Job Type: Full time

Work Shift: Day

Hours/Week: 40.00

Union: Yes

Union Name: CH Laborers 380

DEPARTMENT DESCRIPTION:
Cambridge Health Alliance (CHA) is a community hospital that cares for a highly diverse population in the Boston metro-north region. As a member of our Medical Specialty team, you will help us care for patients in Cardiology, Dermatology, Endocrinology, Gastroenterology, Geriatrics, Hematology/Oncology, Infectious Disease, Neurology, and Pulmonary Medicine. This includes consults and procedures at our two acute care hospitals and ambulatory care at our three medical specialty clinics.

Summary:
Medical assistants are essential members or the care team. They provide clinical support to both patients and providers to ensure that the patient’s health care needs are addressed, while also contributing to the smooth operation of the clinic by facilitating patient flow.

Responsibilities:
• Actively and efficiently manage the flow of patients through the clinic:
• Pre-visit chart medical record preparation and information gathering to optimize the visit.
• Participate in team huddles and team meetings.
• Room patients:
• Assist providers with medical histories
• Appropriate documentation in the electronic health record
• Check routine vital signs and point of care testing (based on patient’s reason for visit, age and diagnosis
• Perform screening questionnaires and pain score, as needed
• Actively communicates with patients to set expectations, e.g., wait times, what to expect during visit.
• Provides clear and timely observations to providers regarding patient issues.
• Manages room cleaning, stocking, set-up, and turnover.
• Assists providers with clinical procedures.
• Participate in process improvement initiatives.
• Participate in staff meetings, MA meetings and continuing education sessions.
• Assist co-workers in their duties within the limitations of training and scope of practice
• Other duties as required.

MINIMUM QUALIFICATIONS:

Minimum of a high school diploma or equivalent.
Graduation from an accredited medical assistant program.
Certifications: Maintains current AHA or Red Cross Basic Life Support certification.
Work Experience: Current experience as a Medical Assistant preferred.
Linguistic Capabilities: Ability to write and verbally communicate in English. Fluency in a second language preferred.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.