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At CHA, we are dedicated to serving our neighborhoods and our employees are at the heart of this compassionate, quality care. We are building a skilled, dynamic workforce to meet patient needs.
Job Details

Supervisor, Social Work - CBHC Malden Urgent Care

Date Posted: 03/01/2024

Requisition Number: 5940

Location: CHA Malden Care Center

Work Days: days, day/evening, weekends

Category: Social Work

Department: CBHC Malden Urgent Care

Job Type: Full Time

Work Shift: Various Shifts

Hours/Week: 40.00

Union: Yes

Union Name: Union of Social Workers


Exciting opportunity to provide new models of care for walk-in/urgent care access including days, evenings and weekends. The new CHA CBHC Malden program provides behavioral health evaluation, resource referral, and initial treatment services for individuals of all ages. 

The Supervisor, Social Work provides day-to-day coordination and oversight of the staff in the CBHC, reporting to the Program Manager of the CBHC Urgent Care and the Director of Urgent Care/Access Services. Runs team huddles and meetings as needed, performs triage, assigns cases and monitors caseloads, is the point person for clinical and administrative issues that arise on the team (such as Section 12), is responsible for clinical oversight of team patients, and provides handoff to the Program Manager on patient and staff issues. Acts as a liason with the Mobile Crisis Intervention Team and Psychiatric Emergency Service when in the supervisory role. The Supervisor, Social Worker functions as a clinical social worker in the service, providing evaluation and treatment services for patients. 


  • Masters degree in Social Work
  • Licensure: Current MA licensure as LICSW (Licensed Independent Clinical Social Worker) or eligibility for licensure.
  • Acute Service experience is strongly preferred
  • When required, must be credentialed by the CHA Medical Staff for practice in relevant clinical practice areas, such as youth/child treatment, individual, couple, family, or group psychotherapy.
  • Work Experience: Minimum of three years post masters degree, in clinical or human service setting with relevant populations

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.