Unit Secretary

Location: CHA Cambridge Hospital 

Work Days: Mon-Fri  

Category: Clerical and Administrative Support  

Department: Psych CH 7 West Adult Nursing  

Job Type: Part Time 

Work Shift: Evening 

Hours/Week: 30.00 

Union: Yes 

Union Name: CH Laborers 380

Department Description 

7 West is an adult Psychiatric locked unit. There are 9 beds available on this inpatient unit of which we see various types of psychiatric illnesses such as Schizophrenia bi-polar and affective disorders, Personality disorders, Dual diagnosis, Adjustment disorder, Psychosis, and use DBT/CBT Group Therapy. According to DMH we have a lower than average restraint rate, use sensory approach to de-escalating patients, and all staff are educated in trauma informed care which provides each patient with individualized care. 

Summary

Within the established hospital and departmental policies and procedures, perform various clerical and administrative support duties in Nursing Service Units. Essential job functions are focused on customer satisfaction, management of patient data, teamwork, and coordinating unit activities. 

Responsibilities 

• Answers telephones in a timely and professional fashion 

• Schedules patient appointments 

• Greets and interacts with patients and visitors in a friendly and courteous manner. 

• Complies with HIPAA policies and procedures

• Accurately transcribes and processes orders per established procedures 

• Takes accurate messages and refers to appropriate person 

• Records vital signs in appropriate clinical sheets 

• Takes discharge charts apart, assembles new charts, and maintains chart with appropriate records and forms 

• Assembles and updates patient roster, daily worksheets and dietary charge sheets. 

• Prepares necessary requisitions for diagnostic tests and delivers requisitions to appropriate areas. 

• Processes charts for patients, checks for completeness (notes, signatures, etc.), reports incomplete charts to the charge nurse.• Processes unit based charges per 

• Assists in transporting of supplies, non-narcotics, and lab specimens as needed. 

• Follows abuse policy. 

• Communicates effectively with all members of the healthcare team. 

• Coordinates Unit Activities 

• Checks refrigerator temperature and eye wash station 

• Orders required stock and supplies.• Maintains work area in a clean and orderly condition. 

Minimum Qualifications 

Education/Training: High School/GED required 

Work Experience: 

One year hospital experience preferred.Working knowledge of word processing and use of e-mail preferred.   

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.