Unit Secretary - Emergency Department

Location: CHA Cambridge Hospital

Work Days: 7a-330pm, e/o weekend and holidays required.

Category: Clerical and Administrative Support

Department: Emergency Department CH

Job Type: PT20Plus HPW

Work Shift: Day

Hours/Week: 24.00

Union: Yes

Union Name: CH Laborers 380

All ED Patient Access Representative II, ED Nursing Assistant II, Unit Secretary, and ED Patient Partners are eligible for a $5,000 Sign-On Bonus for New Hires! Pro-rated bonus for part-time employees.

CHA provides 24-hour emergency care at its Cambridge, and Everett Hospitals. We are one of the busiest emergency services in Massachusetts with approximately 100,000 combined annual visits and have been recognized nationally as one of the most efficient emergency services in the nation. Highlights include a state-of-the-art patient triage and tracking system, a streamlined admission process that helps us get the sickest patients to a hospital bed sooner, rapid assessment protocol to help prioritize our work, a BIDMC tele-stroke program, and an integrated Psychiatric Emergency Services at Cambridge Hospital.

The Emergency Department Unit Secretary assists with the flow of patients in the Emergency Department. Work as a partner with other members of ED staff. Responsible for answering phones, contacting consult services, interacting with patients, families, and other CHA staff; stocking supplies, preparing for computer downtime and other duties as assigned. Able to work in a fast-paced, high stress area. Needs to be self-directed and personally responsible for the work that is done.

Qualifications/Experience:

• High School graduate
• Knowledge and comfort with electronic medical record, customer service experience and ability to work in a busy stressful environment.
• Needs to be self-directed and personally responsible for the work that is done.
• Medical terminology and emergency department experience.
• Previous Unit Secretary or administrative assistant experience strongly preferred.
• Required to pass a physical agility exam.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.